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What is Marchaa.com? |
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Marchaa.com is a secure platform that allows you to trade internationally.
Marchaa.com brings together people who travel internationally with people who seek
to buy products from foreign countries and provides a secure environment for them to trade. |
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How does the system work? How does the trade occur? |
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You can find the details on how the system works here. |
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What kind of products can I order? |
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You can order any kind of products depending on the legal regulations of your residence country. Electronic equipments, fashion items, food, medicine are few of the many categories of products that you can order. |
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Would there be any problems on the admission of products through customs? |
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Every country has its own set of regulations regarding customs. According to these laws, there are products that are allowed, prohibited, restricted or subject to custom taxes. It is recommended that you research on the laws of the country where you are importing the product prior to placing your order. |
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I want to place an order to a seller and import a product. What happens if the delivered product is defective or not as described in the negotiation agreement? |
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Your payment will be blocked in the secure bank account of Marchaa.com until you receive and confirm that the product is not defective and is as described in the negotiation agreement. In case where you receive a defective or wrong product, you can let us know the situation through Marchaa.com and your payment will immediately be refunded to you. On Marchaa.com, all the rules are set to primarily protect buyers rights. |
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I have an international trip soon and I can accept orders from buyers. What happens if I won't get the payment even after I deliver the product? |
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After you negotiate and agree with your buyer, your buyer will make the payment to Marchaa.com. Marchaa.com will let you know when the payment is received and then you can securely go on with your process of delivering the requested product. Once you deliver the product, the transaction will be successfully completed and Marchaa.com will immediately send the payment to you. |
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How secure is to make payments with my credit card through Marchaa.com? |
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Marchaa.com uses the services provided by Google Checkout and Paypal when accepting credit card payments. Google Checkout and Paypal are online payment institutions that are trusted and being used by a great number of online companies. These institutions and Marchaa.com guarantee the security of your credit card and personal information. |
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What is the price of using Marchaa.com? |
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The membership and posting listings on Marchaa.com is free. Marchaa.com only charges the sellers by 7% of the payment that they receive from buyers. All services are free for buyers. |